Sunday, January 28, 2007

Absolutely essential: Press Zero

The human revolt against the Interactive Voice Response computer (aka Phone Tree Hell) is in full swing.

My favorite is my broadband ISP, RCN which GETHUMAN.COM properly grades as a F.

Here's what you have to get through to get a person on the other end of the line

Dial RCN @ 800‑746‑4726 @ Press 1; at prompt press 3; at prompt press 2; at prompt press 4.

I speak from experience.

Hat tip to Marginal Revolution.

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